Caesars Windsor Casino Concerts

Caesars Windsor says it will temporarily close on Monday.

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The closure of the casino comes as Windsor-Essex moves into the red or 'control' level of Ontario's COVID-19 response framework Monday. Under the level, casinos and other gaming establishments are permitted a maximum of 10 patrons indoors and table games are prohibited, among other measures. The current maximum patrons permitted inside is 50.

In a statement to CBC News, Susanne Tomkins, Caesars Windsor manager of public relations and communications, said the closure is a result of the upcoming new restrictions.

'As a result of the provincial restrictions under the Red Control Level, Caesars Windsor will temporarily close on Monday, November 30 at 12:01 a.m.' she said. 'The safety of our guests, team members and community is our top priority and as such we continue to follow the recommendation of provincial and local public health unit.'

On Oct. 8, the casino reopened for the first time since the pandemic began in March — but only for select members.

The casino employs around 2,000 people in the region.

'There will be some temporary layoffs as a result of moving to Red Control Level however we don't comment on specific employee levels,' Tomkins said.

Management at Caesars Windsor has released a revised schedule of shows playing its Colosseum.

With the entertainment and gaming complex closed since spring due to the COVID-19 pandemic, scheduled shows at the signature venue had to be cancelled or postponed. The casino released an updated schedule of displaced acts this week.

Despite Ontario’s Stage Three reopening allowing gaming halls to reopen with up to 50 people on the premises at once, Caesars Windsor remains closed until further notice.

“The Colosseum remains temporarily closed at this time. We continue to closely monitor and follow the government guidelines and look forward to restarting our Colosseum show programming with a commitment to providing a comfortable environment for our guests,” Caesars said in a release. “In the meantime, we are working diligently with the artists’ agencies to confirm new dates into 2021. We would like to thank our guests for their understanding and patience as we work through these challenging circumstances together.”

The following shows have confirmed new dates for 2021.

• Pitbull – March 28
• Sebastian Maniscalco – May 19-21 for a total of three shows
• REO Speedwagon – June 4
• Schitt’s Creek – June 27
• Bachman Cummings – July 25
• Shinedown – August 7

The acts Ice Cube, Bill Burr, Jason Derulo, and Frankie Valli and the Four Seasons have yet to schedule new dates in 2021.

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The shows scheduled during the pandemic that have been cancelled include Tony Bennett, Kesha, Loverboy and George Thorogood, the Steve Miller Band, Styx, and Tash Sultana.

Previously purchased tickets for these shows are valid and will be honoured on the new show dates, according to Caesars Windsor.

Refunds for postponed shows are available on request from the point of purchase, but once a postponed show has been rescheduled, concertgoers will have 30 days to ask for a refund. If you have already requested a refund and it has been completed and processed through Ticketmaster, your previously purchased ticket is now null and void.

If you purchased your tickets through the box office, keep checking with the official Caesars Windsor website for updates. The box office will not reopen right away once the go-ahead to open the casino is given.

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All shows are open to those 19 years of age or older unless it is promoted as “all ages”.